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When will my order ship?

Your order will ship within 10 business days in most cases. If there is an issue, we will contact you immediately and you will have the option to either cancel the order for a full refund or select another item. 

What if I would like to return the item?

Your satisfaction is guaranteed! Stefanothikes.com takes pride in offering products of the highest quality and workmanship. If you are not completely satisfied with your purchase, simply return it for a replacement or a refund less shipping charges. Customer must contact customer service at

1-800-806-8095 info@stefanothikes.com for details and a return authorization number.

What will I pay for shipping?

Sign up to our blog and email list to receive free shipping for all Domestic Orders. 

Do you ship internationally?

Yes, we do! For international shipments, please contact us at info@stefanothikes.com so we can provide you a shipping quote and time frame for shipping.

What if my item arrives damaged?

We take every precaution for this to not happen. Your item will be very-well packaged. However, if it does, don't worry! We insure all of our shipments. Just contact us and we will handle the claim and ship you a new item.

 

Can I custom order an item?

I would like the stefanothiki to be a special size, color, etc... Yes, we can accommodate many special requests. Please contact us for more information.

I have a store. Do you sell wholesale?

 If you have a store with a valid tax id number, please contact us!

For any other questions, please contact us at info@stefanothikes.com.

Frequently Asked Questions

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